Copyright and Takedown Policy

Users retain the rights they already hold in their original videos, audio, voice recordings, images, text, fonts and other material uploaded to Kaption. Kaption does not claim ownership of a user's original content merely because it is uploaded or processed through the service.

Captions, transcripts, subtitles, translations and other generated or transformed outputs may contain or depend on rights in the source material. Using Kaption does not transfer a third party's rights to the uploading user and does not guarantee that an output is free from third-party claims.

The limited operational licence used to host and process uploads is described in the Terms of Service.

A user must own the content they upload or have every licence, consent and other permission needed to upload, store, reproduce, transcribe, translate, transform, export, publish and distribute it for the intended purpose.

This requirement can apply to video, music, photographs, artwork, scripts, articles, logos, fonts, templates, broadcasts, performances and other protected material. A user should not upload content simply because it is available online or because another service permits it to be viewed.

Kaption respects copyright and other intellectual-property rights and expects users to do the same. Users must not use the service to infringe copyright, circumvent legitimate access restrictions, remove rights-management information or knowingly facilitate infringement.

The Acceptable Use Policy prohibits processing copyrighted content without permission. Kaption may respond to sufficiently complete, credible reports in accordance with this policy and applicable law.

A rights owner or an authorised representative may submit a written copyright complaint using the form in section 12 or by emailing copyright@kaption.in. The report should identify the protected work and the specific Kaption content or project information at issue.

Send one complete report where possible. Duplicate or incomplete reports can delay assessment. Do not include passwords, authentication tokens, full payment details, unrelated personal data or illegal copies of reported material.

If multiple works are involved, a representative list may be acceptable where it clearly identifies the works and each relevant Kaption location. Kaption may request a more specific list when needed to identify the material.

A copyright complaint should contain all of the following:

Claimant name

The full name of the rights owner or authorised representative.

Contact information

A reliable email address and, where appropriate, organisation details sufficient for follow-up.

Protected work

A clear identification and description of the copyrighted or otherwise protected work.

Allegedly infringing content

A clear identification of the material claimed to infringe and enough detail for Kaption to distinguish it.

Kaption location

The relevant Kaption URL, public link, project reference or other available location information.

Good-faith statement

A statement that the claimant has a good-faith belief that the disputed use is not authorised by the rights owner, its agent or applicable law.

Accuracy statement

A statement that the information supplied in the complaint is accurate.

Authority to act

Confirmation that the claimant owns the relevant rights or is authorised to act for the owner.

Electronic signature

The claimant's typed full legal name or another valid physical or electronic signature.

Kaption may request further information reasonably needed to verify identity, authority, ownership or the location and nature of the disputed material.

Receiving a report does not establish infringement. Kaption may first check whether the report is complete, relates to content accessible through Kaption and provides a reasonable basis for the requested action.

Depending on the report and applicable law, Kaption may:

• acknowledge the report and assign a reference number;
• request clarification or evidence of ownership or authority;
• identify the relevant account, project or accessible content;
• preserve records relevant to the complaint or dispute;
• assess the report, any response and the context reasonably available to Kaption;
• notify the affected user where appropriate;
• temporarily restrict access while the matter is assessed;
• remove or continue restricting identified content;
• restore access where a restriction is not supported; or
• take another proportionate step required or permitted by applicable law.

Where a report is sufficiently supported, Kaption may disable a public link, prevent further processing or downloading, restrict access to the identified material, or remove content from active systems. Where practical, action should be limited to the content or function reasonably connected to the complaint.

Kaption may take urgent temporary action before completing its review where delay would create a serious risk, continue clear infringement, compromise evidence or breach a legal obligation. A restriction is not a final court determination of ownership or infringement.

Kaption may decline or defer action where a report is incomplete, cannot identify content within Kaption, lacks a reasonable basis, conflicts with a credible response, or involves a private rights dispute that requires determination by a court or competent authority.

Where appropriate and legally permitted, Kaption may notify the affected user that a complaint was received or that access has been restricted. The notice may include the report reference, the identified material, the basis for the action, available response or counter-notice steps, and relevant claimant information that may lawfully be shared.

Kaption may limit or delay notice where disclosure is prohibited by law, could create a safety or fraud risk, would expose unrelated personal information, or could compromise a lawful investigation. Complaint details are not published by the report form.

A user who believes content was restricted or removed by mistake, misidentification, valid authorisation or another lawful reason may send a counter-notice to copyright@kaption.in.

The counter-notice should include:

• the affected user's full name and reliable contact information;
• the report reference, if available;
• identification of the material and its location before restriction;
• a clear explanation of why the action is disputed, including any ownership, licence, permission or legal basis relied upon;
• any statements, acknowledgements or consent to jurisdiction required by the law applicable to that counter-notice;
• a statement that the supplied information is accurate and made in good faith; and
• a physical or electronic signature.

Kaption may share an eligible counter-notice with the original claimant where permitted, request further information, maintain the restriction while a legal process is pending, or restore access where appropriate. Restoration is not guaranteed and does not determine the parties' legal rights.

Kaption may restrict or terminate accounts that repeatedly or materially infringe third-party intellectual-property rights. Decisions may consider credible complaints, successful counter-notices, retractions, court outcomes, the number and severity of incidents, whether violations were deliberate, and attempts to evade restrictions.

Enforcement should be proportionate where possible, but a severe or deliberate infringement may justify immediate account-level action. A user must not create another account to avoid an active copyright restriction.

Complaints and counter-notices must be truthful. A person must not knowingly misrepresent ownership, authority, infringement, authorisation, the location of material or the basis for removal or restoration.

Kaption may reject misleading submissions, restrict abuse of the reporting process, preserve relevant records, and take other proportionate action. A person who makes a false complaint may be responsible for resulting harm under applicable law.

Copyright exceptions and permitted uses can be fact-specific. Seek independent legal advice before submitting a report if you are unsure whether the disputed use is unlawful.

Use the secure server-handled form below to submit a report. Both the browser and server validate required fields. The server sanitises text, rejects cross-origin and oversized requests, rate limits repeated submissions, generates a unique reference and records submission time and delivery status in private service logs.

A successfully delivered report is sent to copyright@kaption.in, and Kaption attempts to email a confirmation to the claimant. No complaint details are intentionally published through this form.

Copyright reports and counter-notices

copyright@kaption.in

Privacy questions about a report

privacy@kaption.in

Grievances

grievance@kaption.in

Website

https://kaption.in

Copyright reports are handled for Kaption (operated by Yagna Patel as an individual).